- getAcceptTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 接听时间,Unix 时间戳
- getAcceptTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Get 接听时间,Unix 时间戳
- getAcceptTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 接听时间戳,Unix 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- getAcceptTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 接听时间戳,UNIX 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- getCallee() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 被叫
- getCallee() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Get 被叫
- getCallee() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 被叫号码
- getCaller() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 主叫
- getCaller() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Get 主叫
- getCaller() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 主叫号码
- getCallerLocation() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 主叫归属地
- getCdrId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Get 服务记录ID
- getContent() - Method in class com.tencentcloudapi.ccc.v20200210.models.Message
-
Get 消息内容
- getDirection() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 会话呼叫方向, 0 呼入 | 1 - 呼出
- getDirection() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Get 会话呼叫方向, 0 呼入 | 1 - 呼出
- getDirection() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 呼入呼出方向 0 呼入 1 呼出
- getDuration() - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Get 服务时长秒数
- getDuration() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 通话时长
- getEndedTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 结束时间戳,Unix 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- getEndedTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 结束时间戳,UNIX 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- getEndStatus() - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Get 结束状态
- getEndStatus() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 结束状态
0 错误
1 正常结束
2 未接通
17 坐席未接
100 黑名单
101 坐席转接
102 IVR 期间用户放弃
103 会话排队期间用户放弃
104 会话振铃期间用户放弃
105 无坐席在线
106 非工作时间
107 IVR后直接结束
201 未知状态
202 未接听
203 拒接挂断
204 关机
205 空号
206 通话中
207 欠费
208 运营商线路异常
209 主叫取消
210 不在服务区
- getEndStatusString() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 结束状态
注意:此字段可能返回 null,表示取不到有效值。
- getEndStatusString() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get error 错误
ok 正常结束
unconnected 未接通
seatGiveUp 坐席未接
blackList 黑名单
seatForward 坐席转接
ivrGiveUp IVR 期间用户放弃
waitingGiveUp 会话排队期间用户放弃
ringingGiveUp 会话振铃期间用户放弃
noSeatOnline 无坐席在线
notWorkTime 非工作时间
ivrEnd IVR后直接结束
unknown 未知状态
notAnswer 未接听
userReject 拒接挂断
powerOff 关机
numberNotExist 空号
busy 通话中
outOfCredit 欠费
operatorError 运营商线路异常
callerCancel 主叫取消
notInService 不在服务区
注意:此字段可能返回 null,表示取不到有效值。
- getEndTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Get 结束时间
- getEndTimeStamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoRequest
-
Get 结束时间戳,Unix 时间戳,查询时间范围最大为90天
- getEndTimeStamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Get 结束时间戳,Unix 时间戳
- getExpiredTime() - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenResponse
-
Get 过期时间戳,Unix 时间戳。
- getFrom() - Method in class com.tencentcloudapi.ccc.v20200210.models.MessageBody
-
Get 发消息的用户ID
- getHungUpSide() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 挂机方 seat 坐席 user 用户
注意:此字段可能返回 null,表示取不到有效值。
- getId() - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Get 服务记录ID
- getIMCdrs() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsResponse
-
Get 服务记录列表
- getInstanceId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Get 实例ID
- getInstanceId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Get 实例ID
- getInstanceId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListRequest
-
Get 实例ID
- getInstanceId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Get 实例 ID(deprecated)
- getIVRDuration() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get IVR 阶段耗时
注意:此字段可能返回 null,表示取不到有效值。
- getIVRKeyPressed() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get IVR 按键信息 ,e.g.
- getKey() - Method in class com.tencentcloudapi.ccc.v20200210.models.IVRKeyPressedElement
-
Get 按键
注意:此字段可能返回 null,表示取不到有效值。
- getLabel() - Method in class com.tencentcloudapi.ccc.v20200210.models.IVRKeyPressedElement
-
Get 按键关联的标签
注意:此字段可能返回 null,表示取不到有效值。
- getLastModifyTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Get 最后修改时间
注意:此字段可能返回 null,表示取不到有效值。
- getLastModifyTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Get 最后修改时间
注意:此字段可能返回 null,表示取不到有效值。
- getLimit() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Get 返回记录条数 最大为100默认20
- getLimit() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Get 返回记录条数 最大为100默认20
- getLimit() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListRequest
-
Get 返回的数据条数,最大 25
- getLimit() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListRequest
-
Get 返回数量
- getLimit() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Get 返回数据条数,上限(deprecated)
- getMail() - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Get 坐席邮箱
- getMail() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 坐席邮箱
注意:此字段可能返回 null,表示取不到有效值。
- getMail() - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Get 坐席邮箱
- getMaxConcurrency() - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Get 单客服最大并发数(电话类型默认1)
注意:此字段可能返回 null,表示取不到有效值。
- getMessages() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesResponse
-
Get 消息列表
- getMessages() - Method in class com.tencentcloudapi.ccc.v20200210.models.MessageBody
-
Get 消息列表
- getModifiedTime() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListRequest
-
Get 查询修改时间大于等于ModifiedTime的技能组时使用
- getModifiedTime() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListRequest
-
Get 查询修改时间大于等于ModifiedTime的坐席时使用
- getName() - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Get 坐席名称
- getName() - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Get 坐席名称
注意:此字段可能返回 null,表示取不到有效值。
- getNick() - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Get 坐席昵称
- getNick() - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Get 坐席昵称
注意:此字段可能返回 null,表示取不到有效值。
- getNickname() - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Get 用户昵称
- getOffset() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Get 返回记录偏移 默认为0
- getOffset() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Get 返回记录偏移 默认为0
- getOffset() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListRequest
-
Get 数据偏移
- getOffset() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListRequest
-
Get 偏移量
- getOffset() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Get 偏移(deprecated)
- getOrder() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Get 1为从早到晚,2为从晚到早,默认为2
- getOutBoundCallee() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 转外线被叫
- getOutBoundCaller() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 转外线使用的号码(转外线主叫)
- getPageNumber() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListRequest
-
Get 分页页码,从 0 开始
- getPageNumber() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListRequest
-
Get 分页页码,从 0 开始
- getPageNumber() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Get 分页页码,从 0 开始
- getPageSize() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListRequest
-
Get 分页尺寸,上限 100
- getPageSize() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListRequest
-
Get 分页尺寸,上限 100
- getPageSize() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Get 分页尺寸,上限 100
- getPhone() - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Get 坐席电话号码(带0086前缀)
- getPhone() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 坐席电话
注意:此字段可能返回 null,表示取不到有效值。
- getPhone() - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Get 坐席电话号码
注意:此字段可能返回 null,表示取不到有效值。
- getPostIVRKeyPressed() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 后置IVR按键信息(e.g. [{"Key":"1","Label":"非常满意"}])
注意:此字段可能返回 null,表示取不到有效值。
- getPriority() - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupItem
-
Get 优先级
- getQueuedSkillGroupId() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 排队技能组Id
注意:此字段可能返回 null,表示取不到有效值。
- getQueuedTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 进入排队时间,Unix 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- getRecordId() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 录音 ID,能够索引到坐席侧的录音
注意:此字段可能返回 null,表示取不到有效值。
- getRecordURL() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 录音 URL
注意:此字段可能返回 null,表示取不到有效值。
- getRecordURL() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 录音信息
- getRequestId() - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenResponse
-
Get 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- getRequestId() - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateStaffResponse
-
Get 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- getRequestId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesResponse
-
Get 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- getRequestId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsResponse
-
Get 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- getRequestId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListResponse
-
Get 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- getRequestId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListResponse
-
Get 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- getRequestId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListResponse
-
Get 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- getRequestId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListResponse
-
Get 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- getRequestId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoResponse
-
Get 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- getRequestId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrResponse
-
Get 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- getRequestId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelSessionResponse
-
Get 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- getRingTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 振铃时间,Unix 时间戳
- getRingTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Get 振铃时间,Unix 时间戳
- getRingTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 振铃时间戳,Unix 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- getRingTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 振铃时间戳,UNIX 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- getRoomID() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 会话临时房间 ID
- getRoomID() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Get 会话临时房间 ID
- getRoutePolicy() - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Get 会话分配策略
注意:此字段可能返回 null,表示取不到有效值。
- getSdkAppId() - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenRequest
-
Get 应用ID。
- getSdkAppId() - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateStaffRequest
-
Get 应用ID
- getSdkAppId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Get 应用ID
- getSdkAppId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Get 应用ID
- getSdkAppId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListRequest
-
Get 应用 ID
- getSdkAppId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListRequest
-
Get 应用ID
- getSdkAppId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListRequest
-
Get 应用ID
- getSdkAppId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Get 应用 ID
- getSdkAppId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelSessionRequest
-
Get 应用ID
- getSdkAppIdList() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoRequest
-
Get 应用ID列表,多个ID时,返回值为多个ID使用总和
- getSdkURL() - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenResponse
-
Get SDK 加载路径会随着 SDK 的发布而变动。
- getSeatUsedCount() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoResponse
-
Get 坐席使用统计个数
- getSeatUser() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 坐席信息
- getSeatUserId() - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenRequest
-
Get 坐席账号。
- getSeatUsers() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListResponse
-
Get 坐席用户信息列表
- getSequence() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 参与者序号,从 0 开始
注意:此字段可能返回 null,表示取不到有效值。
- getServeParticipants() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 服务参与者列表
注意:此字段可能返回 null,表示取不到有效值。
- getSession() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelSessionResponse
-
Get 会话信息
- getSessionId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelSessionRequest
-
Get 会话ID
- getSessionID() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 会话 ID
- getSessionID() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Get 会话 ID
- getSessionId() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 会话 ID
注意:此字段可能返回 null,表示取不到有效值。
- getSessions() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListResponse
-
Get 列表内容
- getSessionStatus() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 会话状态
ringing 振铃中
seatJoining 等待坐席接听
inProgress 进行中
finished 已完成
- getSessionStatus() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Get 坐席状态 inProgress 进行中
- getSkillGroup() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 技能组名称
- getSkillGroupId() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListRequest
-
Get 技能组ID,查询单个技能组时使用
- getSkillGroupId() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 技能组 ID
注意:此字段可能返回 null,表示取不到有效值。
- getSkillGroupId() - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Get 技能组ID
- getSkillGroupId() - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupItem
-
Get 技能组ID
- getSkillGroupId() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 技能组ID
注意:此字段可能返回 null,表示取不到有效值。
- getSkillGroupList() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListResponse
-
Get 技能组信息列表
- getSkillGroupList() - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Get 所属技能组列表
注意:此字段可能返回 null,表示取不到有效值。
- getSkillGroupName() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 技能组名称
注意:此字段可能返回 null,表示取不到有效值。
- getSkillGroupName() - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Get 技能组名称
- getSkillGroupName() - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupItem
-
Get 技能组名称
- getSkillGroupNameList() - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Get 坐席关联的技能组列表
注意:此字段可能返回 null,表示取不到有效值。
- getStaffEmail() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 坐席邮箱
- getStaffEmail() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Get 坐席邮箱
- getStaffId() - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Get 客服ID
- getStaffList() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListResponse
-
Get 坐席用户信息列表
- getStaffMail() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListRequest
-
Get 坐席账号,查询单个坐席时使用
- getStaffNumber() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 坐席工号
- getStaffNumber() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Get 坐席工号
- getStaffNumber() - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Get 工号
注意:此字段可能返回 null,表示取不到有效值。
- getStaffNumber() - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Get 坐席工号
注意:此字段可能返回 null,表示取不到有效值。
- getStaffs() - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateStaffRequest
-
Get 客服信息,个数不超过 10
- getStartTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Get 起始时间
- getStartTimeStamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoRequest
-
Get 起始时间戳,Unix 时间戳
- getStartTimeStamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Get 起始时间戳,Unix 时间戳
- getStartTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Get 开始时间,Unix 时间戳
- getStartTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Get 开始时间,Unix 时间戳
- getStartTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 开始时间戳,Unix 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- getStartTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 会话开始时间戳,UNIX 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- getTelCallInCount() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoResponse
-
Get 电话呼入统计分钟数
- getTelCallOutCount() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoResponse
-
Get 电话呼出统计分钟数
- getTelCdrs() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrResponse
-
Get 话单记录
- getTime() - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Get 呼叫发起时间戳,Unix 时间戳
- getTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Get 服务时间戳
- getTimestamp() - Method in class com.tencentcloudapi.ccc.v20200210.models.MessageBody
-
Get 消息时间戳
- getToken() - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenResponse
-
Get SDK 登录 Token。
- getTotal() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListResponse
-
Get 列表总条数
- getTotalCount() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesResponse
-
Get 总记录数
- getTotalCount() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsResponse
-
Get 总记录数
- getTotalCount() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListResponse
-
Get 此实例的坐席用户总数
- getTotalCount() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListResponse
-
Get 技能组总数
- getTotalCount() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListResponse
-
Get 坐席用户总数
- getTotalCount() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrResponse
-
Get 话单记录总数
- getTransferFrom() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 转接来源坐席信息
注意:此字段可能返回 null,表示取不到有效值。
- getTransferTo() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 转接去向坐席信息
注意:此字段可能返回 null,表示取不到有效值。
- getTransferToType() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 转接去向参与者类型,取值与 Type 一致
注意:此字段可能返回 null,表示取不到有效值。
- getType() - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Get 1为全媒体,2为文本客服,不填则查询全部
- getType() - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Get 服务类型 1为全媒体,2为文本客服
- getType() - Method in class com.tencentcloudapi.ccc.v20200210.models.Message
-
Get 消息类型
- getType() - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Get 参与者类型,"staffSeat", "outboundSeat", "staffPhoneSeat"
注意:此字段可能返回 null,表示取不到有效值。
- getType() - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Get 类型:IM、TEL、ALL(全媒体)
- getType() - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupItem
-
Get 类型:IM、TEL、ALL(全媒体)
- getUserId() - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Get 用户ID
- getUsingLastSeat() - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Get 会话分配是否优先上次服务坐席
注意:此字段可能返回 null,表示取不到有效值。
- SeatUserInfo - Class in com.tencentcloudapi.ccc.v20200210.models
-
- SeatUserInfo() - Constructor for class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
- ServeParticipant - Class in com.tencentcloudapi.ccc.v20200210.models
-
- ServeParticipant() - Constructor for class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
- setAcceptTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 接听时间,Unix 时间戳
- setAcceptTimestamp(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Set 接听时间,Unix 时间戳
- setAcceptTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 接听时间戳,Unix 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- setAcceptTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 接听时间戳,UNIX 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- setCallee(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 被叫
- setCallee(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Set 被叫
- setCallee(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 被叫号码
- setCaller(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 主叫
- setCaller(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Set 主叫
- setCaller(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 主叫号码
- setCallerLocation(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 主叫归属地
- setCdrId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Set 服务记录ID
- setContent(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.Message
-
Set 消息内容
- setDirection(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 会话呼叫方向, 0 呼入 | 1 - 呼出
- setDirection(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Set 会话呼叫方向, 0 呼入 | 1 - 呼出
- setDirection(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 呼入呼出方向 0 呼入 1 呼出
- setDuration(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Set 服务时长秒数
- setDuration(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 通话时长
- setEndedTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 结束时间戳,Unix 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- setEndedTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 结束时间戳,UNIX 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- setEndStatus(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Set 结束状态
- setEndStatus(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 结束状态
0 错误
1 正常结束
2 未接通
17 坐席未接
100 黑名单
101 坐席转接
102 IVR 期间用户放弃
103 会话排队期间用户放弃
104 会话振铃期间用户放弃
105 无坐席在线
106 非工作时间
107 IVR后直接结束
201 未知状态
202 未接听
203 拒接挂断
204 关机
205 空号
206 通话中
207 欠费
208 运营商线路异常
209 主叫取消
210 不在服务区
- setEndStatusString(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 结束状态
注意:此字段可能返回 null,表示取不到有效值。
- setEndStatusString(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set error 错误
ok 正常结束
unconnected 未接通
seatGiveUp 坐席未接
blackList 黑名单
seatForward 坐席转接
ivrGiveUp IVR 期间用户放弃
waitingGiveUp 会话排队期间用户放弃
ringingGiveUp 会话振铃期间用户放弃
noSeatOnline 无坐席在线
notWorkTime 非工作时间
ivrEnd IVR后直接结束
unknown 未知状态
notAnswer 未接听
userReject 拒接挂断
powerOff 关机
numberNotExist 空号
busy 通话中
outOfCredit 欠费
operatorError 运营商线路异常
callerCancel 主叫取消
notInService 不在服务区
注意:此字段可能返回 null,表示取不到有效值。
- setEndTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Set 结束时间
- setEndTimeStamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoRequest
-
Set 结束时间戳,Unix 时间戳,查询时间范围最大为90天
- setEndTimeStamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Set 结束时间戳,Unix 时间戳
- setExpiredTime(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenResponse
-
Set 过期时间戳,Unix 时间戳。
- setFrom(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.MessageBody
-
Set 发消息的用户ID
- setHungUpSide(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 挂机方 seat 坐席 user 用户
注意:此字段可能返回 null,表示取不到有效值。
- setId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Set 服务记录ID
- setIMCdrs(IMCdrInfo[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsResponse
-
Set 服务记录列表
- setInstanceId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Set 实例ID
- setInstanceId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Set 实例ID
- setInstanceId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListRequest
-
Set 实例ID
- setInstanceId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Set 实例 ID(deprecated)
- setIVRDuration(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set IVR 阶段耗时
注意:此字段可能返回 null,表示取不到有效值。
- setIVRKeyPressed(String[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set IVR 按键信息 ,e.g.
- setKey(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.IVRKeyPressedElement
-
Set 按键
注意:此字段可能返回 null,表示取不到有效值。
- setLabel(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.IVRKeyPressedElement
-
Set 按键关联的标签
注意:此字段可能返回 null,表示取不到有效值。
- setLastModifyTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Set 最后修改时间
注意:此字段可能返回 null,表示取不到有效值。
- setLastModifyTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Set 最后修改时间
注意:此字段可能返回 null,表示取不到有效值。
- setLimit(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Set 返回记录条数 最大为100默认20
- setLimit(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Set 返回记录条数 最大为100默认20
- setLimit(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListRequest
-
Set 返回的数据条数,最大 25
- setLimit(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListRequest
-
Set 返回数量
- setLimit(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Set 返回数据条数,上限(deprecated)
- setMail(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Set 坐席邮箱
- setMail(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 坐席邮箱
注意:此字段可能返回 null,表示取不到有效值。
- setMail(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Set 坐席邮箱
- setMaxConcurrency(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Set 单客服最大并发数(电话类型默认1)
注意:此字段可能返回 null,表示取不到有效值。
- setMessages(MessageBody[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesResponse
-
Set 消息列表
- setMessages(Message[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.MessageBody
-
Set 消息列表
- setModifiedTime(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListRequest
-
Set 查询修改时间大于等于ModifiedTime的技能组时使用
- setModifiedTime(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListRequest
-
Set 查询修改时间大于等于ModifiedTime的坐席时使用
- setName(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Set 坐席名称
- setName(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Set 坐席名称
注意:此字段可能返回 null,表示取不到有效值。
- setNick(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Set 坐席昵称
- setNick(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Set 坐席昵称
注意:此字段可能返回 null,表示取不到有效值。
- setNickname(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Set 用户昵称
- setOffset(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Set 返回记录偏移 默认为0
- setOffset(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Set 返回记录偏移 默认为0
- setOffset(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListRequest
-
Set 数据偏移
- setOffset(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListRequest
-
Set 偏移量
- setOffset(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Set 偏移(deprecated)
- setOrder(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Set 1为从早到晚,2为从晚到早,默认为2
- setOutBoundCallee(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 转外线被叫
- setOutBoundCaller(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 转外线使用的号码(转外线主叫)
- setPageNumber(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListRequest
-
Set 分页页码,从 0 开始
- setPageNumber(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListRequest
-
Set 分页页码,从 0 开始
- setPageNumber(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Set 分页页码,从 0 开始
- setPageSize(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListRequest
-
Set 分页尺寸,上限 100
- setPageSize(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListRequest
-
Set 分页尺寸,上限 100
- setPageSize(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Set 分页尺寸,上限 100
- setPhone(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Set 坐席电话号码(带0086前缀)
- setPhone(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 坐席电话
注意:此字段可能返回 null,表示取不到有效值。
- setPhone(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Set 坐席电话号码
注意:此字段可能返回 null,表示取不到有效值。
- setPostIVRKeyPressed(IVRKeyPressedElement[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 后置IVR按键信息(e.g. [{"Key":"1","Label":"非常满意"}])
注意:此字段可能返回 null,表示取不到有效值。
- setPriority(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupItem
-
Set 优先级
- setQueuedSkillGroupId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 排队技能组Id
注意:此字段可能返回 null,表示取不到有效值。
- setQueuedTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 进入排队时间,Unix 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- setRecordId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 录音 ID,能够索引到坐席侧的录音
注意:此字段可能返回 null,表示取不到有效值。
- setRecordURL(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 录音 URL
注意:此字段可能返回 null,表示取不到有效值。
- setRecordURL(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 录音信息
- setRequestId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenResponse
-
Set 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- setRequestId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateStaffResponse
-
Set 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- setRequestId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesResponse
-
Set 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- setRequestId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsResponse
-
Set 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- setRequestId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListResponse
-
Set 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- setRequestId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListResponse
-
Set 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- setRequestId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListResponse
-
Set 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- setRequestId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListResponse
-
Set 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- setRequestId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoResponse
-
Set 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- setRequestId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrResponse
-
Set 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- setRequestId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelSessionResponse
-
Set 唯一请求 ID,每次请求都会返回。定位问题时需要提供该次请求的 RequestId。
- setRingTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 振铃时间,Unix 时间戳
- setRingTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Set 振铃时间,Unix 时间戳
- setRingTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 振铃时间戳,Unix 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- setRingTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 振铃时间戳,UNIX 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- setRoomID(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 会话临时房间 ID
- setRoomID(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Set 会话临时房间 ID
- setRoutePolicy(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Set 会话分配策略
注意:此字段可能返回 null,表示取不到有效值。
- setSdkAppId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenRequest
-
Set 应用ID。
- setSdkAppId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateStaffRequest
-
Set 应用ID
- setSdkAppId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Set 应用ID
- setSdkAppId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Set 应用ID
- setSdkAppId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListRequest
-
Set 应用 ID
- setSdkAppId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListRequest
-
Set 应用ID
- setSdkAppId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListRequest
-
Set 应用ID
- setSdkAppId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Set 应用 ID
- setSdkAppId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelSessionRequest
-
Set 应用ID
- setSdkAppIdList(Long[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoRequest
-
Set 应用ID列表,多个ID时,返回值为多个ID使用总和
- setSdkURL(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenResponse
-
Set SDK 加载路径会随着 SDK 的发布而变动。
- setSeatUsedCount(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoResponse
-
Set 坐席使用统计个数
- setSeatUser(SeatUserInfo) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 坐席信息
- setSeatUserId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenRequest
-
Set 坐席账号。
- setSeatUsers(SeatUserInfo[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListResponse
-
Set 坐席用户信息列表
- setSequence(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 参与者序号,从 0 开始
注意:此字段可能返回 null,表示取不到有效值。
- setServeParticipants(ServeParticipant[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 服务参与者列表
注意:此字段可能返回 null,表示取不到有效值。
- setSession(PSTNSession) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelSessionResponse
-
Set 会话信息
- setSessionId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelSessionRequest
-
Set 会话ID
- setSessionID(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 会话 ID
- setSessionID(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Set 会话 ID
- setSessionId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 会话 ID
注意:此字段可能返回 null,表示取不到有效值。
- setSessions(PSTNSessionInfo[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListResponse
-
Set 列表内容
- setSessionStatus(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 会话状态
ringing 振铃中
seatJoining 等待坐席接听
inProgress 进行中
finished 已完成
- setSessionStatus(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Set 坐席状态 inProgress 进行中
- setSkillGroup(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 技能组名称
- setSkillGroupId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListRequest
-
Set 技能组ID,查询单个技能组时使用
- setSkillGroupId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 技能组 ID
注意:此字段可能返回 null,表示取不到有效值。
- setSkillGroupId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Set 技能组ID
- setSkillGroupId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupItem
-
Set 技能组ID
- setSkillGroupId(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 技能组ID
注意:此字段可能返回 null,表示取不到有效值。
- setSkillGroupList(SkillGroupInfoItem[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListResponse
-
Set 技能组信息列表
- setSkillGroupList(SkillGroupItem[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Set 所属技能组列表
注意:此字段可能返回 null,表示取不到有效值。
- setSkillGroupName(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 技能组名称
注意:此字段可能返回 null,表示取不到有效值。
- setSkillGroupName(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Set 技能组名称
- setSkillGroupName(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupItem
-
Set 技能组名称
- setSkillGroupNameList(String[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Set 坐席关联的技能组列表
注意:此字段可能返回 null,表示取不到有效值。
- setStaffEmail(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 坐席邮箱
- setStaffEmail(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Set 坐席邮箱
- setStaffId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Set 客服ID
- setStaffList(StaffInfo[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListResponse
-
Set 坐席用户信息列表
- setStaffMail(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListRequest
-
Set 坐席账号,查询单个坐席时使用
- setStaffNumber(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 坐席工号
- setStaffNumber(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Set 坐席工号
- setStaffNumber(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Set 工号
注意:此字段可能返回 null,表示取不到有效值。
- setStaffNumber(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Set 坐席工号
注意:此字段可能返回 null,表示取不到有效值。
- setStaffs(SeatUserInfo[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateStaffRequest
-
Set 客服信息,个数不超过 10
- setStartTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Set 起始时间
- setStartTimeStamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoRequest
-
Set 起始时间戳,Unix 时间戳
- setStartTimeStamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Set 起始时间戳,Unix 时间戳
- setStartTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Set 开始时间,Unix 时间戳
- setStartTimestamp(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Set 开始时间,Unix 时间戳
- setStartTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 开始时间戳,Unix 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- setStartTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 会话开始时间戳,UNIX 秒级时间戳
注意:此字段可能返回 null,表示取不到有效值。
- setTelCallInCount(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoResponse
-
Set 电话呼入统计分钟数
- setTelCallOutCount(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoResponse
-
Set 电话呼出统计分钟数
- setTelCdrs(TelCdrInfo[]) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrResponse
-
Set 话单记录
- setTime(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Set 呼叫发起时间戳,Unix 时间戳
- setTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Set 服务时间戳
- setTimestamp(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.MessageBody
-
Set 消息时间戳
- setToken(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenResponse
-
Set SDK 登录 Token。
- setTotal(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListResponse
-
Set 列表总条数
- setTotalCount(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesResponse
-
Set 总记录数
- setTotalCount(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsResponse
-
Set 总记录数
- setTotalCount(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListResponse
-
Set 此实例的坐席用户总数
- setTotalCount(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListResponse
-
Set 技能组总数
- setTotalCount(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListResponse
-
Set 坐席用户总数
- setTotalCount(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrResponse
-
Set 话单记录总数
- setTransferFrom(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 转接来源坐席信息
注意:此字段可能返回 null,表示取不到有效值。
- setTransferTo(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 转接去向坐席信息
注意:此字段可能返回 null,表示取不到有效值。
- setTransferToType(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 转接去向参与者类型,取值与 Type 一致
注意:此字段可能返回 null,表示取不到有效值。
- setType(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Set 1为全媒体,2为文本客服,不填则查询全部
- setType(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Set 服务类型 1为全媒体,2为文本客服
- setType(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.Message
-
Set 消息类型
- setType(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Set 参与者类型,"staffSeat", "outboundSeat", "staffPhoneSeat"
注意:此字段可能返回 null,表示取不到有效值。
- setType(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Set 类型:IM、TEL、ALL(全媒体)
- setType(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupItem
-
Set 类型:IM、TEL、ALL(全媒体)
- setUserId(String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Set 用户ID
- setUsingLastSeat(Long) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Set 会话分配是否优先上次服务坐席
注意:此字段可能返回 null,表示取不到有效值。
- SkillGroupInfoItem - Class in com.tencentcloudapi.ccc.v20200210.models
-
- SkillGroupInfoItem() - Constructor for class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
- SkillGroupItem - Class in com.tencentcloudapi.ccc.v20200210.models
-
- SkillGroupItem() - Constructor for class com.tencentcloudapi.ccc.v20200210.models.SkillGroupItem
-
- StaffInfo - Class in com.tencentcloudapi.ccc.v20200210.models
-
- StaffInfo() - Constructor for class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
- TelCdrInfo - Class in com.tencentcloudapi.ccc.v20200210.models
-
- TelCdrInfo() - Constructor for class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenRequest
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateSDKLoginTokenResponse
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateStaffRequest
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.CreateStaffResponse
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesRequest
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeChatMessagesResponse
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsRequest
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeIMCdrsResponse
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListRequest
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribePSTNActiveSessionListResponse
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListRequest
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSeatUserListResponse
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListRequest
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeSkillGroupInfoListResponse
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListRequest
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeStaffInfoListResponse
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoRequest
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCallInfoResponse
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrRequest
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelCdrResponse
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelSessionRequest
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.DescribeTelSessionResponse
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.IMCdrInfo
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.IVRKeyPressedElement
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.Message
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.MessageBody
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSession
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.PSTNSessionInfo
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SeatUserInfo
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.ServeParticipant
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupInfoItem
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.SkillGroupItem
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.StaffInfo
-
Internal implementation, normal users should not use it.
- toMap(HashMap<String, String>, String) - Method in class com.tencentcloudapi.ccc.v20200210.models.TelCdrInfo
-
Internal implementation, normal users should not use it.